Privacy Policy
Effective Date: 31 August 2026
iWearPremium™, a trading brand of TAEIG (PTY) LTD, respects your privacy and protects your personal information. This policy explains how personal data is collected, used, and protected when you visit our website or place an order.
This policy follows the requirements of the Protection of Personal Information Act of South Africa.
- Information Collected
The following information is collected when you use the website.
- Personal information
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information
- Payment method
- Transaction reference numbers
Payment card details process through secure third-party payment processors and never store on our servers.
- Technical information
- IP address
- Browser type
- Device type
- Operating system
- Website usage information
- Pages viewed
- Time spent on pages
- Products viewed or purchased
- Purpose of Data Processing
Personal information processes for the following purposes.
- Order processing and delivery
- Customer communication regarding orders
- Customer support requests
- Fraud prevention and transaction verification
- Improvement of website functionality
- Marketing communication if the customer subscribed
- Legal Basis for Processing
Personal information processes based on:
- Customer consent
- Contract fulfillment when processing orders
- Legal obligations under South African law
- Legitimate business interests such as fraud prevention and service improvement
- Data Protection
Reasonable technical and administrative safeguards protect personal information.
Security measures include:
- Secure hosting environments
- Encrypted website connections
- Trusted payment processing partners
- Access control to customer information
- Information Sharing
Personal information shares only when required for business operations.
Information shares with:
- Payment processors
- Courier and delivery companies
- Website hosting providers
- Legal authorities when required by law
Personal information never sells or rents to third parties.
- Cookies
Cookies store small data files on your device to improve website functionality.
Cookies help with:
- Shopping cart storage
- User preferences
- Website analytics
- Login session management
Browsers allow disabling cookies through settings. Some website functions may stop working if cookies disable.
- Marketing Communication
Marketing emails send only when:
- A customer subscribes to marketing communication
- A customer completes a purchase
Every marketing email includes an unsubscribe link.
- Data Retention
Personal information stores only as long as required for:
- Order records
- Legal compliance
- Tax reporting
- Customer service records
After this period, data deletes or anonymizes.
- Customer Rights
Customers hold the right to:
- Request access to stored personal information
- Request correction of inaccurate information
- Request deletion of personal information when legally permitted
- Object to marketing communication
Requests may send to the contact address listed below.
- Third Party Services
iWearPremium™ uses third-party service providers to operate, secure, market and fulfil orders through the website.
Depending on how you interact with iWearPremium™, these providers may include payment processors, ecommerce and hosting providers, fulfilment and shipping providers, analytics services, advertising platforms, cookie and consent services, and other technology providers required to operate the website.
These providers may process personal information required to provide their respective services.
iWearPremium™ does not sell customer personal information. Personal information is shared with third parties only where reasonably necessary to provide services, process transactions, fulfil orders, operate and secure the website, comply with legal obligations, prevent fraud, or where otherwise permitted or required by applicable law.
- International Customers and Data Transfers
iWearPremium™ serves customers in South Africa and other countries.
Personal information may therefore be processed or stored by service providers located outside the country in which the customer resides.
Where personal information is transferred internationally, iWearPremium™ takes reasonable steps to ensure appropriate safeguards are applied in accordance with applicable data-protection requirements.
- Contact Information
Privacy related questions may send to:
Email: support@iwearpremium.com
Subject: Privacy Policy Inquiry